FAQs

How do I return my order?
Please place the item(s) you would like to return in a parcel stating Your name, order number, contact details and whether you would like an exchange or refund. Please email us on raaenequestrian@gmail.com

Which Service should I use to return my parcel?

We recommend using Royal Mail to return any parcels, as this is usually the cheapest and most reliable option. We highly recommend you keep hold of the receipt from the post office- this is your proof of postage. Unfortunately, we are no longer able to provide free return postage for our customers.

Would you consider sponsoring me?

Thank you for your interest in Raaen Equestrian, unfortunately we are not currently looking to sponsor any more riders right now.

How much does shipping cost?

Shipping within the UK £4.99 via Evri.  Please check rates for shipping outside of the UK on checkout.

Can I change or cancel an order after it has been placed?

Unfortunately once an order has been placed they can not be cancelled.

How does Raaen Equestrian Clothing fit?

Please take a look at our sizing guide for sizing. If you think you are in between sizes for example, you usually wear size 8-10, we recommend going one size down rather than up a size.

How do I get in contact with you?

If you want to speak to us directly please email raaenequestrian@gmail.com and someone will get back to you.

I cant find my answer on this page...

If you have any other enquiries or feedback on our service, please don’t hesitate to contact  at raaenequestrian@gmail.com and we will be happy to help with any enquiries you may have.